Shipping Information 

At silksympony, owned by Didnotech Infosystem Private Limited ("we," "our," and "us"), our primary goal is to offer a smooth and hassle-free shopping experience to our valued customers ("you," and "your"). For our Indian customers, we ensure prompt domestic shipping, with delivery typically occurring within 3-8 business days from shipment. Please note that shipping costs and delivery times may vary based on the shipping method, destination, weather conditions, and other unforeseen factors. Once your order is confirmed, the applicable shipping costs will be displayed. If your order is lost or damaged, please inform us within 48 hours of receiving it. 

Address Accuracy 

Accurate shipping information is essential to ensure your order reaches you without delays. Please review your details, including your street address, city, state, and postal code, before completing your purchase. Inaccurate information may lead to shipping delays or additional charges. We are not liable for any orders shipped to incorrect addresses provided by customers. If you spot an error in your shipping address after placing an order, please contact our customer service team immediately for assistance. 

Order Cancellation 

You can cancel your order within a specified timeframe after placing it. Refer to our cancellation policy for specific time limits and conditions. Once your order has been processed and shipped, cancellation will no longer be possible. For cancellations, please get in touch with our customer service team promptly to ensure timely action.